Refund policy

Because each OneTap NFC card is personalized with your details before delivery, we are unable to accept returns or offer refunds on customized orders. However, if your card arrives defective or non-functional, we will replace it at no cost to you. Please contact us within 14 days of delivery with a description of the issue and we'll make it right. Exchanges for non-customized items are accepted within 14 days of delivery, provided the item is unused and in its original condition.